Job Title: Portfolio Development Manager

Location: London 

Company: BritBox International

Reporting to: SVP Technology and operations

Direct Reports: Development Managers

Contract Type: Permanent 

About Us

Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver.

Born from the BBC, we’re on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square—and we’re just getting started!

Now, here’s where you come in: if you’re passionate about entertainment, thrive in a fast-paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere.

Job Purpose:

The Portfolio Development Manager is responsible for leading the delivery of complex technology initiatives across our SVOD platform ecosystem. This role oversees a team of delivery professionals and manages strategic vendor relationships to ensure seamless content delivery, platform operations, and syndication workflows while maintaining exceptional service quality and operational efficiency.

Responsibilities:

Delivery Leadership & Team Management

• Lead and mentor a team of Development Managers.
• Instil a culture of delivery excellence by defining sprint cadence, managing release cycles, and enforcing non-negotiable timeline commitments.
• Define and implement delivery methodologies, standards, and best practices.
• Facilitate planning ceremonies including sprint planning, stand-ups, retrospectives, backlog grooming, and sprint reviews.
• Ensure all initiatives have documented timelines, risk assessments, and mitigation strategies prior to execution.
• Act as the central liaison between Product, Engineering, external vendors, and Editorial/Compliance to align scope, priorities, and delivery expectations.
• Collaborate with internal stakeholders such as Product Managers and other departments to ensure aligned delivery outcomes.
• Oversee external vendors and internal development teams through Development Managers to promote clear communication, collaboration, and coordinated execution toward shared delivery goals.

Vendor & Stakeholder Management

• Manage strategic relationships with external development vendors and technology partners.
• Negotiate project scope, timelines, and deliverables with vendor teams.
• Establish and maintain vendor performance standards and ensure SLA compliance.
• Coordinate cross-functional delivery across Product, Engineering, Editorial, Operations, and Compliance teams.
• Serve as the primary escalation point for delivery issues and vendor performance concerns.
• Facilitate cross-team ceremonies such as stand-ups, retrospectives, and release planning.

Platform Delivery Excellence

• Oversee delivery of SVOD platform features, content management systems, and syndication capabilities.
• Ensure seamless integration between O&O platforms and external distribution channels (Amazon, Apple, Roku, etc.).
• Drive implementation of platform enhancements and new market launches.
• Coordinate delivery of linear/fast channel implementations and EPG solutions.

Process & Performance Management

• Implement delivery tracking and reporting using Jira, Confluence, and other tools.
• Define KPIs for delivery performance, vendor efficiency, and project success.
• Provide regular delivery updates, risk logs, and mitigation plans to senior leadership.
• Conduct quarterly vendor performance reviews with formal scorecards.
• Lead continuous improvement initiatives based on delivery metrics and retrospectives.

Strategic Planning & Risk Management

• Support technology delivery roadmaps aligned with business objectives.
• Conduct risk assessments for all software and content delivery.
• Create and maintain project budgets with cost tracking and variance analysis.
• Identify and mitigate delivery risks before they impact timelines or quality.
• Establish escalation protocols and communication frameworks for critical issues.

Knowledge and Experience:

Experience

• Experience in managing external vendor relationships and development teams.
• Experience years in streaming media, SVOD, or digital platform environments.
• Proven track record of delivering complex technology projects on time and within budget.
• Experience managing teams of 3–5 delivery professionals.

Skills and Knowledge

• Proficiency in agile development methodologies and CI/CD pipelines.
• Strong understanding of SVOD platform architecture and content delivery workflows.
• Knowledge of streaming technologies, metadata management, and syndication processes.
• Familiarity with cloud platforms (AWS, Azure) and content management systems.
• Understanding of API integrations, feed management, and platform distribution.
• Experience with project management tools (Jira, Confluence, Airtable).

Soft Skills

• Exceptional organizational skills with the ability to manage multiple complex projects simultaneously.
• Strong vendor relationship management capabilities.
• Excellent communication skills for stakeholder management across all organizational levels.
• Data-driven decision making with strong analytical and problem-solving abilities.
• Proven ability to establish accountability and drive delivery excellence.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Background in media operations or broadcast technology.
• Experience with streaming platforms (Netflix, Amazon Prime, Apple TV+, etc.).
• Desirable not essential: PMP, Prince2, or Agile certification.

Our Values

Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day.

Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback.

We are proud of our values and seek to hire people who resonate with them

This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.